Our FAQ’s should answer most important questions. You can always call us at 321-475-5325 with any other questions. All calls are answered or returned promptly by one of our design consultants.
Product Information and FAQ’s
1. What types of window blinds do you offer?
We offer a wide variety of window blinds, including Venetian, roller, vertical, Roman, and cellular shades, each available in different materials such as wood, faux wood, aluminum, and fabric to suit your specific needs and decor.
2. How do I choose the right window blinds for my Orlando home?
Consider factors such as the room’s function, window size and direction, interior decor style, and your privacy and lighting preferences. Our detailed product guides and blog articles can help you make an informed decision, or you can contact us for personalized advice.
Measuring and Installation
3. How do I measure my windows for blinds?
To ensure a perfect fit, measure the width and height of the window frame in three places: top, middle, and bottom for width, and left, center, and right for height. Use the smallest measurement for width and the largest for height. Click here to schedule your Free In-house Design Consultation Now.
4. Can I install the blinds myself, or do I need a professional?
Some of our window blinds come with all necessary hardware and instructions. However, we always recommend hiring a professional installer. That’s just what we do.
Ordering and Shipping
5. How long will it take to receive my blinds after placing an order?
Production times vary by product, but most orders are ready to ship within 5-10 business days. Shipping times depend on your location but typically range from 3-7 business days. Your consultant can give you a more accurate time frame.
6. Do you offer samples of your materials?
Yes, we provide free samples for most of our materials, allowing you to match colors and textures to your decor before making a purchase. Simply select the samples you’re interested in, and we’ll ship them to your address.
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Returns and Warranties
7. Do your products come with a warranty?
Yes, all our window blinds come with a warranty that covers defects in materials and workmanship for a specific period, usually one year from the purchase date. Detailed warranty information is available on our website.
Customer Support
8. How can I contact you for more assistance?
Our customer support team can be reached via phone, email, or live chat during business hours. Visit our Contact Us page for more information.
9. Can I change or cancel my order after it’s been placed?
Orders can be changed or canceled within 24 hours of placement without any charges. After this period, please contact our customer service as soon as possible; additional fees may apply.
This FAQ’s section aims to address the most common queries, making the shopping process as smooth as possible for you.